Warranty

FUEGO 1.0 Limited Product Warranty Policy

This Limited Product Warranty shall apply to FUEGO 1.0 products including all accessories as contained within the original DARE2RIDE gift box. FUEGO 1.0 warrants that products from its authorized distributors and retailers will meet the applicable product specifications and be free from all defects in material and workmanship during the Limited Product Warranty Period, one year starting from the date of original purchase, if the products are used and serviced in accordance with the user manual and other documentation provided to the purchaser at the time of purchase. This Limited Product Warranty is subjected to the following terms and conditions:

1. To obtain warranty service, a proof of purchase, an original or copy of the sales receipt from the original retailer, is required.
2. This Limited Product Warranty is only valid and enforceable in the country/region where the product is sold.
3. This Limited Product Warranty is the sole option of DARE2RIDE to either repair or replace the defective product during the Limited Product Warranty Period DARE2RIDE will not replace missing components from any package purchased through online auctions.
4. To obtain warranty service, contact your local DARE2RIDE authorized retailer or FUEGO 1.0 for shipping instructions and an RMA number.
5. This Limited Product Warranty covers expenses for inspecting and repairing the product during the Limited Product Warranty Period. The defective product shall be delivered by the purchaser at his/her own expense to the designated premises together with the proof of purchase and RMA number.

Safety precautions and regulations

DARE2RIDE will return the repaired or replaced product to the drop-zone for collection by the customer in good working condition. All replaced faulty products or components will become the property of DARE2RIDE. If DARE2RIDE repairs or replaces the product, the repaired or replaced product shall continue to be warranted for the remaining time of the original warranty period or for three (3) months from the date of repair or replacement, whichever is longer.

Before returning any units for service, be sure to back up data and remove any confidential, proprietary, or personal information from the Product. DARE2RIDE is not responsible for damage to or loss of data.

DARE2RIDE reserves the right to add, delete or amend the terms and conditions at any time without prior notice on its website indicated below.

THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DAMAGE WAS CAUSED BY ANY OF THE FOLLOWING:

The product serial number has been removed, erased, defaced, altered or is illegible.
The damage is resulting from the use of the product in a manner other than its normal and customary manner.
Deterioration of the product due to normal wear and tear.
The damage is arising from improper installation, unauthorized repair, alteration or modification to this product by third parties other than DARE2RIDE or its designee.
The damage is arising from operating with components or accessories not officially authorized or provided by DARE2RIDE or used in other than its intended use.
The damage is arising from exposure to abnormally corrosive conditions or operation with extreme heat or humidity.

FUEGO 1.0 WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES TO ANY NATURE, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULLEST EXTENT THAT THOSE LOSSES OR DAMAGES CAN BE DISCLAIMED BY LAW.

This Limited Product Warranty does not affect the customer’s statutory rights in law specific to the country of purchase, such rights remain protected. Some countries do not allow the exclusion or limitation of incidental or consequential loss or damage, or limitation of the implied warranties, in those circumstances the preceding limitation of exclusions may not apply to such customers.

Warranty Coverage:

1. Under normal conditions of use, the product main unit and components get a one year free after-sales maintenance services.
2. Please present the original purchase approval or receipt with this Product Warranty upon requesting a service. Service fee might be charged in accordance with this Product Warranty.

Please note the Limited Product Warranty Period and service availability and response times may vary from country to country and may also be subject to registration requirement in the country of purchase. If you require assistance regarding warranty conditions, or any other enquiries, please contact the original retailer or DARE2RIDE. Website: WWW.DARE2RIDE.COM

To apply for for product warranty registration please send us your product code and payment confirmation via email  productregistration@dare2ride.com